1. Who We Are
CiteDelta is a company based in Singapore. When we refer to "CiteDelta," "we," "us," or "our" in this policy, we mean CiteDelta.
For questions about this policy or your personal data, contact us at contact@citedelta.com.
2. Information We Collect
Information you provide
- Contact information: name, email address, company name, and phone number when you fill out our contact form or request a consultation.
- Communications: any messages, feedback, or information you send us through email or our website.
Information collected automatically
- Usage data: pages visited, time spent on pages, referring URLs, browser type, device type, and IP address.
- Cookies: we use essential cookies to ensure our website functions properly. We do not use advertising or tracking cookies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Send you information you have requested about our services
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Legal Basis for Processing
We process personal data in accordance with applicable data protection laws, including the GDPR (for EU/EEA users) and Singapore's Personal Data Protection Act (PDPA). Our legal bases for processing are:
- Consent: when you voluntarily submit your information through our contact form.
- Legitimate interest: to improve our website and services, and to respond to inquiries.
- Contractual necessity: to deliver services you have engaged us to provide.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at contact@citedelta.com. We will respond within 30 days.
7. Third-Party Services
We use the following third-party services:
- Vercel: website hosting and analytics
- Resend: email delivery for contact form submissions
Each of these providers has their own privacy policy and processes data in accordance with applicable regulations.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, secure headers, and access controls. However, no method of transmission over the internet is 100% secure.
9. International Transfers
Your data may be processed in countries outside the EEA where our service providers operate. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Changes to This Policy
We may update this policy from time to time. We will post the revised policy on this page with an updated "last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this privacy policy or wish to exercise your data rights, contact us at:
CiteDelta
One Raffles Quay, North Tower, Level 35
Singapore 048583
contact@citedelta.com